Operational
Benchmarking
Understanding how your organization stacks up
The Challenge
Have you ever wanted to know how your organization compares to other
companies? Or, how one of your departments or divisions compares
to the other departments or divisions? Comparison around employee
productivity, staffing levels, compensation, manufacturing costs,
profit margins, revenue? Benchmarking is the technique for creating
"apples to apples" comparisons that can uncover organizational
vulnerabilities, highlight competitive advantages, or highlight
what practices are giving other organizations an advantage. This
data doesn't grow on trees and making the data "apples to apples"
requires a lot of hard work. But, the insight that is gained justifies
the effort.
The Solution
Accèvero Group can help your organization uncover this detailed
insight. Typical activities in a benchmarking project include:
- Defining benchmarking
objectives (e.g., high-level comparison to identify weakest areas,
precise productivity comparisons to make compensation decisions)
- Determining
comparison areas and metrics (e.g., revenue per sales rep, output
per hour)
- Determining
comparison organizations (e.g., 5 largest competitors, all sales
teams)
- Collecting data
and "cleansing" it for comparability
- Identifying areas for improvement
Projects are always custom-tailored and, depending
on client needs, can range in scope from a detailed financial benchmarking
of various competitors to a "quick and dirty" high-level
metrics. Review a case study or contact
us about your specific needs.
The Benefits
Client benefits typically include:
- Understanding
how the client organization compares to other organizations based
on hard facts (e.g., orders processed per hour, revenue per sales
rep, average manufacturing cost per unit)
- Understanding what practices are giving
the other organizations any advantages (e.g., better staffing
strategies, more efficient processes)
|