Operational
Benchmarking
Understanding how your organization stacks up
The Challenge
Have you ever wanted to know how your
organization compares to other companies? Or, how one of your departments
or divisions compares to the other departments or divisions? Comparison
around employee productivity, staffing levels, compensation, manufacturing
costs, profit margins, revenue? Benchmarking
is the technique for creating "apples to apples" comparisons
that can uncover organizational vulnerabilities or highlight competitive
advantages. It is also the technique for understanding what practices
are giving other organizations an advantage.
The Solution
Accèvero Group can help your organization uncover this detailed
insight. Typical activities in a benchmarking project include:
- Defining benchmarking objectives (e.g.,
high-level comparison to identify weakest areas, precise productivity
comparisons to make compensation decisions)
- Determining
comparison areas and metrics (e.g., revenue per sales rep, output
per hour)
- Determining
comparison organizations (e.g., 5 largest competitors, all sales
teams)
- Collecting data
and "cleansing" it for comparability
- Uncovering areas for improvement
Projects are always custom-tailored and, depending
on client needs, can range in scope from a detailed financial benchmarking
of various organizations to a "quick and dirty" competitor
profile. Review a case study or contact
us about your specific needs.
The Benefits
Client benefits typically include:
- Understanding how the client organization
compares to other organizations based on hard facts (e.g., orders
processed per hour, revenue per sales
rep, average manufacturing cost per unit)
- Understanding what practices are giving
the other organizations any advantages (e.g., better staffing
strategies, more efficient processes)
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